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Trust & Security

Your child's data is sacred.
We protect it like our own.

You're trusting us with genetic test results, specialist notes, and diagnosis reports. Here's exactly how we earn that trust.

HIPAA-compliant infrastructure
AES-256 encryption
You control access
How we protect your data

Four core protections. No jargon, just honest answers.

AES-256 encryption

Your child's records are encrypted at rest and in transit. Even if intercepted, the data is unreadable.

HIPAA-compliant infrastructure

The same security standard hospitals and healthcare providers are held to. Encryption, granular permissions, and full audit logs.

You control every permission

Nothing is shared without your explicit consent. Share specific records with specific people. Revoke access any time.

Never used to train AI

We do not use your child's data to train AI models. We don't sell it, share it, or use it to improve models. It's yours.

What our AI absolutely cannot do

Sage cannot diagnose conditions, recommend treatments, predict outcomes, or replace your doctors. When medical literature is unclear or contradictory, Sage says so. No confident guessing.

Your data, your control

Complete ownership and transparency. No surprises.

See everything

Request a complete export of all your data. We send it within 48 hours in a readable format.

Download anytime

Export medical records, AI conversations, and documents whenever you want. It's your data.

Delete everything

Request complete deletion. We permanently erase your account within 30 days.

Control research participation

Choose which research studies to join. Revoke consent anytime. We only share data with your explicit approval.

What we will never do

×

Sell your data to anyone

×

Share with insurance companies

×

Train AI for other users

×

Show ads based on conditions

×

Share data for research without your explicit consent

×

Require consent for continued service

×

Access your data without permission

Support

Security & Privacy Questions

Common questions about how we protect your data

How secure is my medical data?

Who can access my child's medical records?

Is CareGene HIPAA compliant?

Where is my data stored?

Questions about security?

Our security team is here to answer them.

Care that follows you home, to hospital, to timeline.

Download on the App Store

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